Privacy Policy
How Vinayak Dental Clinic handles information submitted through this website, why it is used, and the choices available to visitors.
The essentials, before you read the details
This summary explains the main points. The numbered sections below provide the complete website-specific notice.
What We Receive
Name, phone number, optional email, appointment preferences, dental concern and any message you choose to send.
Why We Use It
To respond to enquiries, process appointment requests, confirm availability and keep the website working safely.
Who May Access It
Authorised clinic staff and necessary hosting, form, email or maintenance providers, only where reasonably required.
Your Choices
You may ask for a summary, correction, updating, erasure or withdrawal of consent where applicable under law.
How your information moves
1. Information submitted
through an appointment or contact form
2. Clinic receives it
in stored form entries and an admin notification
3. Used for your request
to answer an enquiry or confirm availability
4. Protected or removed
when it is no longer reasonably required
Clear answers about your website information
This notice is specific to the website forms and third-party services that were active when the page was updated.
On this page
Use these links to move directly to a topic.
- 01. Introduction
- 02. Who We Are
- 03. Scope of This Policy
- 04. Information You Provide
- 05. Appointment and Enquiries
- 06. Automatic Information
- 07. Cookies and Technologies
- 08. How Information Is Used
- 09. Consent and Communication
- 10. Sharing
- 11. Storage and Retention
- 12. Security
- 13. Your Privacy Rights
- 14. Children's Privacy
- 15. External Platforms
- 16. International Processing
- 17. Security Incidents
- 18. Policy Changes
- 19. Requests and Grievances
- 20. Legal References
01. Introduction
Vinayak Dental Clinic ("we", "our", or "the clinic") is responsible for this website at darkgrey-clam-412592.hostingersite.com. This Privacy Policy explains what personal information may be received when you visit the website, submit a form, or contact us using details shown on the website.
We use plain language so visitors can understand what they are choosing to share and how to contact us about that information.
02. Who We Are
Vinayak Dental Clinic, Dant Ka Dawakhana is a dental practice led by Dr. Rohit Gupta, BDS Dental Surgeon.
- Address: 275, Shree Ram Nagar, Opposite Panwar Gym, Palda, Indore, Madhya Pradesh – 452020, India
- Phone: +91 88272 51100
- Email: rohitgupta.10393@gmail.com
Privacy questions may be sent to the phone number or email above. This policy uses the general term "Privacy Contact" and does not claim a formal Data Protection Officer designation.
03. Scope of This Privacy Policy
This policy applies to personal information collected through the clinic website, its appointment and contact forms, communications started using details or links on the website, and limited technical information received when the website is accessed.
It does not govern in-person clinical consultations, offline clinical records maintained separately by the clinic, or third-party websites and apps reached through external links. Those services have their own privacy terms.
04. Information Visitors Provide
The website uses Forminator forms on WordPress. The appointment form may collect:
- New or existing patient selection
- Name and phone number
- Optional email address
- Age group
- Preferred date and time
- Dental concern or treatment
- Additional message or details
The contact form may collect your name, phone number, optional email address and message. These forms do not currently ask for a separate WhatsApp number, subject field or marketing-consent checkbox.
Please avoid sending unnecessary sensitive medical information through a general website form. Detailed clinical information is best discussed directly with the dentist during a consultation.
05. Appointment and Dental Enquiry Information
Information submitted through the appointment or contact form may be used to understand your request, respond to your enquiry, check availability, and contact you by phone or email. If you separately start a WhatsApp conversation using a website link, communication may continue through WhatsApp.
Submitting an appointment form does not automatically confirm an appointment. The clinic may contact you to confirm the available date and time.
Website form submissions are not treated as complete electronic medical records. Clinical assessment and any necessary clinical record are handled separately during care.
06. Information Collected Automatically
When the website is accessed, the hosting environment and website technologies may receive limited technical information such as IP address, browser and device type, operating system, date and time of access, pages visited, referring page, and basic error or security logs.
The exact data depends on the hosting configuration, active plugins and third-party services that load on the page.
07. Cookies and Similar Technologies
The website may use limited cookies or local-storage technologies needed for WordPress, forms, performance and security. Forminator provides the website forms, and the current forms use spam-prevention features.
The Contact page embeds Google Maps. The Home page loads a Google Reviews display through Trustindex. These third-party services may receive technical information or set their own cookies when their content loads.
At the time of this update, the clinic has not intentionally enabled Google Analytics or Meta Pixel advertising tracking on the website. You can manage cookies in your browser, although blocking necessary technologies may affect form or page functions.
08. How Personal Information Is Used
Information received through the website may be used to:
- Respond to questions and dental enquiries
- Process appointment requests and confirm availability
- Contact the visitor using details they supplied
- Provide information requested by the visitor
- Maintain routine clinic administration
- Keep the website functioning and troubleshoot technical issues
- Prevent spam, abuse or unauthorised use
- Meet applicable legal or regulatory obligations
09. Consent and Communication
By voluntarily submitting a form, you ask the clinic to use the supplied details to respond to that enquiry or appointment request. The current website forms do not contain a separate marketing opt-in checkbox.
The clinic does not treat an appointment or contact-form submission as permission for mass marketing or promotional calls. Where processing depends on consent, you may withdraw it by contacting the clinic. Withdrawal does not affect processing already carried out lawfully and may not override information that must be retained under applicable law.
10. How Information May Be Shared
Personal information may be available only where reasonably necessary to authorised clinic staff and service providers that support website hosting, form storage or routing, email notifications, maintenance and security. Information may also be disclosed where required by applicable law or a lawful government request.
The clinic does not sell or rent personal information. Service providers may process limited information for the relevant service purpose according to their own terms, privacy policies and applicable law.
11. Data Storage and Retention
Appointment and contact submissions are currently stored in the website form system, and a notification is sent to a configured clinic administrative email. Information is retained only for as long as reasonably needed to respond, manage the request, keep necessary administrative or security records, resolve disputes, and meet applicable legal requirements.
A single fixed retention period is not stated because the appropriate period depends on the information and purpose. Information no longer reasonably required should be deleted, anonymised or securely archived as appropriate.
12. Data Security
The clinic takes reasonable administrative and technical steps to protect website information. These may include restricted administrator access, password-protected accounts, software updates, hosting safeguards, need-to-know access and spam prevention on forms.
No internet system is completely secure. Reasonable safeguards reduce risk, but the clinic cannot guarantee absolute security or promise that a security incident will never occur.
13. Visitors' Privacy Rights
Where applicable under Indian law, including relevant provisions of the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 as brought into force, you may make the requests below. Rights may depend on the facts, lawful exceptions and identity verification.
Summary of information
Ask for a summary of personal data being processed, related processing activities and available sharing information where applicable under law.
Correction
Ask for inaccurate personal information to be corrected.
Completion or updating
Ask for incomplete or outdated information to be completed or updated.
Erasure
Ask for erasure where the law permits it.
Withdrawal of consent
Withdraw consent where processing depends on it.
Grievance redressal
Raise a concern about how website information has been handled.
Nomination
Nominate another person to exercise rights where applicable law permits.
Identity verification: The clinic may reasonably verify your identity before acting on a privacy request.
How to request: Email rohitgupta.10393@gmail.com with the subject "Privacy Request" and briefly describe what you need.
14. Children's Privacy
If a patient is under 18, a parent or lawful guardian should submit the appointment request and provide only information reasonably needed for the request. The website is not intended to encourage children to independently provide unnecessary personal information.
The clinic has not intentionally enabled behavioural advertising directed at children on this website. A parent or guardian may contact the clinic about information submitted for a child.
15. External Links and Social Platforms
The website contains or may contain links, buttons or embedded content involving Google Maps, Google Reviews displayed through Trustindex, WhatsApp and Instagram. When you use an external link or embedded service, that third party may receive information under its own privacy policy and terms.
The clinic does not control the privacy practices, security or availability of external platforms.
16. International Processing
The clinic operates in India. Some hosting, email, map, review, social or other technology providers may use infrastructure in more than one country. Their own terms and privacy policies govern where and how they process data.
The clinic does not claim that all website information always remains within India and does not independently determine every infrastructure location used by third-party providers.
17. Data Breach and Security Incidents
If the clinic becomes aware of a confirmed incident affecting personal information collected through the website, it will take reasonable steps to assess and contain the incident. Where applicable law requires notification, the clinic will provide the required notice to affected persons and relevant authorities.
The timing and content of any notice depend on the facts of the incident and applicable legal requirements.
18. Changes to This Privacy Policy
This policy may be updated when website functions, forms, providers, clinic practices or applicable legal requirements change. The "Last updated" date at the top of this page will be revised when material changes are published.
Please review this page periodically, especially before submitting new information.
19. Privacy Requests and Grievances
For a privacy question, request or grievance concerning information collected through this website, contact:
- Vinayak Dental Clinic, Dant Ka Dawakhana
- Email: rohitgupta.10393@gmail.com
- Phone: +91 88272 51100
- Address: 275, Shree Ram Nagar, Opposite Panwar Gym, Palda, Indore, Madhya Pradesh – 452020, India
Use the subject line "Privacy Request" and briefly describe your request. The clinic may reasonably verify your identity before acting.
20. Legal References and Review Disclaimer
Relevant official references include the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, including provisions brought into force from time to time.
Disclaimer: This page communicates the clinic website’s general privacy practices in plain language. It is not a certification of legal compliance and is not formal legal advice. The clinic should obtain review from a qualified legal professional before treating this text as a final legal notice and should update it whenever its website, forms, providers, data practices or applicable legal requirements change.
Contact the clinic directly
For a privacy request or grievance, email the clinic with the subject "Privacy Request". Please do not send detailed medical information unless it is necessary for the request.
Privacy Contact
rohitgupta.10393@gmail.com +91 88272 51100